DELIVERY INFORMATION

Freight costs

  • Portugal – € 5,00;
  • Spain– € 7,50;
  • The freight costs are free of charge for purchases above 150€ , in Portugal;
  • For information regarding deliveries in other Countries, please email us at info@justfashion.pt. We will answer shortly.

Free delivery

The freight costs will be free of charge for purchases above 150€ in Portugal and Spain.

JustFashion will offer free delivery actions occasionally. Whenever this happens, Just Fashion will clearly indicate it online.

Order confirmation

Shortly after your order and payment are submitted, you will receive a confirmation e-mail regarding your order.

Delivery timing

The orders will be dispatched within two working days after order and payment confirmation. Soon after postage you will receive an e-mail message.
For deliveries in Portugal you will be advised of the selected courier service whereas for other countries the tracking number shall also be provided.
Please note that during sale season and bank holidays the orders may take up to five working days until they are dispatched.

Order pickup

During the registration process on this website, you will be asked to provide your postal address. Should you require for the delivery to be forwarded to another address, do not forget to place that information and the complete details of the alternate address on the order process. Please take notice that shipping to PO Boxes is not possible.
The shipping fees do not include import duties that may apply on the destination. Any such charges shall be the responsibility of the customer alone.

Shipments

National shipments
CTT shipment – Depending on the size of your order, you may receive it directly in your postal box or you can receive a notification to pick it up at your local post office. You should indicate as your delivery address a place where you can receive orders during office hours.

International shipments
The international orders are sent by Courier which means you should indicate as your delivery address a place where you can receive orders during office hours.
The shipping fees do not include import duties that may apply on the destination.

Fees, taxes or additional expenses

Please note that any taxes, duties or additional costs that may not be included on the freight costs shall never be refunded by JustFashion online store.
JustFashion online store shall not be held responsible by any changes in the currency or exchange rates.

Unclaimed orders

The shipping costs of unclaimed orders shall not be paid by JustFashion online store.

Orders returns and refunds

The revocation right to cancel is described in the pre-contractual informations of the right of free revocation..

Orders exchange

You may exchange your order within 14 days of the order completion. The products object of exchange shall be returned in perfect conditions. JustFashion products shall not be used, handled or washed if object of return. Only the products returned in proper conditions and packed in their original case, totally intact and with original tags shall be accepted. Furthermore, the original invoice that accompanies the delivery shall be returned with the articles to be exchanged (these articles shall be sent to the address of the store).

Exchange costs

JustFashion online store is not responsible for the freight costs that may occur in a return of a product to be exchanged. But in this case, JustFashion online store will not charge any additional costs for the delivery of the new exchanged item.

Important: JustFashion loja online will not accept the return or exchange of products object of promotions.